JLR production restart date unclear more than a month since attack

Worry for employees

Since the cyber attack, the majority of JLR’s employees have been off work, with lost hours being banked – meaning they will have to be worked later.

Union Unite said last week that employees within the supply chain are being told to apply for Universal Credit as they are moved onto reduced or zero-hours contracts by employers battling to stay afloat.

Earlier reports suggested that some suppliers “will go bust” as a result of the ongoing issues at JLR.

Unite general secretary Sharon Graham said the union has written to the UK government demanding it set up a furlough scheme to take the pressure off suppliers by supplementing workers’ pay packets while they’re unable to do their jobs.

“Workers in the JLR supply chain must not be made to pay the price for the cyber attack,” said Graham. “It is the government’s responsibility to protect jobs and industries that are a vital part of the economy.”

Graham cited a similar scheme set up on 15 September by the Scottish government to support bus maker Alexander Dennis and said “a similar scheme for workers in the JLR supply chain [should be set up] now”.

JLR hack: what happened?

Autocar first reported issues affecting JLR on 1 September, when dealers couldn’t register new cars on ‘new plate day’ , traditionally one of the year’s busiest for registrations.

In an effort to combat the hack, JLR began “shutting down” its systems on 2 September, and has not produced any cars globally since, leading to millions of pounds of lost income.

The extent of the issues meant JLR brought police and cybersecurity experts in to “restart our global applications in a controlled and safe manner”.

During this process, which included an investigation, it was discovered that “some data” was “affected”, said JLR. Those affected will be contacted, said the firm.